Axalto (Formerly known as Schlumberger Smart Cards) - Austin, Texas Jul 2003 - Present) Schlumberger re-branded its smart card group to Axalto.

Central Marketing Manager - Write proposals to get new business from other companies. Several of the proposals I worked on landed large contracts for the company. Write marketing communications about Access and Government products. Write Press Releases. Manage Trade shows and events. Manage the relationship with our advertising firm and help to manage the projects they are doing for us.

SCHLUMBERGER Austin Product Center - Austin, Texas (Oct 1999 - July 2003)

E-Commerce Specialist - Creator and Manager of the Smart Cards web store (http://www.scmegastore.com). Design store. Add product, pricing, and discount information as needed. Train and then supervise employees to fulfill and ship orders. Manage this 1.4 million dollar business.

Supervise a technical writer. Gather statistics from the web sites and web store for Marketing purposes. Make presentations about the web store. Redesign and maintain the Java Card Forum web site (http://www.javacardforum.org). Redesign and maintain the Schlumberger (and then Axalto after the IPO)  public Smart Cards web sites. (http://www.cryptoflex.slb.com, http://www.cyberflex.slb.com,http://www.reflexreaders.com)

(July 1988 - October 1999)

Technical Writer - Learn, analyze, and test software and hardware under development for a satellite communications group. Make recommendations for improvements and report any bugs found. Test installation kits on various operating systems before releasing to the Quality Assurance group. Compile information from code, hands-on hardware investigations and interviews with engineers. Prepare text for hardware, programming, reference, maintenance and software manuals. Write manuals in both hardcopy and on-line formats. Proofread and edit manuals. Publish all documentation on the www in HTML, PDF and WORD formats. Distribute documentation on CD-ROM.

On-line Help: Create all on-line help for the software for our group using RoboHELP. Also create context sensitive help. Currently writing a style guide for Schlumberger Help for the Acquisitions department.

Technical Support: Provide technical support for field personnel.

Webmaster: Webmaster of the second largest Schlumberger Austin site. Designed, created and implemented this site, using NetObjects Fusion. Currently co-authoring a document to create web standards for Schlumberger Austin.

User Interface Design: Design user interface template for Satellite Communications software product that runs on the WWW. Help with the user interface design of all other software developed in my group. Evaluate the graphics in the user interface and also evaluate for usability.

Write and Produce Videotapes for Marketing presentations to clients. Create training materials in both on-line and multimedia formats. Created a training CD (the TransACT training CD) to train users to use complicated satellite communications software.

Graphics Design: Design and draw (or photograph with a digital camera) all technical diagrams for my group's documentation and web site. Create icons, logos, and splash screens for the products. Counsel other groups in the center on graphics design.

Video Productions: COEF Version 18.0

Multimedia Training CDs: TransACT, InterACT

Main Tools I use:

Photoshop
Illustrator
Imageready
Paintshop Pro
Visio Technical
Power Point
WORD
Frame Maker
NetObjects Fusion
Netscape Gold
Source Safe
Microsoft Outlook
Macromedia Director
Macromedia Flash

Continuing Education

Newsletter Design Seminar 1989
Technical Reports and Memos, Edward Smith & Associates February 12-16, 1990
Time Management June 19-20, 1990
Apple Computers - Graphics Seminar June 29, 1990
Seybold Publishing and Web Conference (week-long) 1990, 1991, 1993-1999
Desktop Publishing Design, Padgett & Thompson, December 3, 1990
Desktop Design, Promotional Perspectives, April 2, 1991
Society for Technical Communicators Conference, April 14-17, 1991 and May 9-14, 1992
FrameMaker 3.0 training class March 4-6, 1992
DECWrite V2.0 June 1-4, 1992
Software Process Guidelines April, 1993
Project Management May 4-6, 1993
Geology field trip May 20, 1993
SGML training class September 16, 1994
"Planning for the Future" financial Seminar, August 17, 18, 1994
C-Band VSAT Installation School, November 29, 30, 1994
ISO 5000 training January, 1995
UNIX "Fundamentals of Solaris" at Tech-Now institute August 16-18, 1995
Oilfield Satellite Communication Software Training August 21,22, 1995
Publishing on the Web September 29, 1995
CPR training November, 1995
Geology field trip, May, 1996
Web 97 conference, February 22-27, 1997
Tyler field trip, (logged oil wells,) June 16-20, 1997
Tufte's "Presenting Data and Information" seminar July 20, 1998
Animation and Video for the Web, September 3, 1998
Photoshop 5.0 for the Web, September 4, 1998
Unmasking the Secrets of the PhotoShop Masters November 4, 1998
Photoshop Tips and Tricks August 30, 1999
Advanced Photoshop for Power Users September 1, 1999
Effective and Usable Web Interface Design, September 2, 1999
Rich Media Design for the Web, September 3, 1999
Macromedia Flash 4.0, October 5, 2000

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